Ask us anything about coffee.
A person at the roastery answers within one working day, usually faster on roast days.
- hello@hullwick.example
- Roastery shop
- Thursday to Saturday, 9:00 to 16:00
- Wholesale
- Cafés and offices: choose "Wholesale" in the form
Questions we get every week
When will my coffee arrive?
We roast on Monday and Thursday and ship the next morning. Delivery takes 1 to 2 working days in the Netherlands, Belgium and Germany, 2 to 4 in the rest of the EU.
How do I skip or pause my subscription?
From your account, up to 20:00 the evening before a roast day. Skip one delivery, pause for as long as you like, or switch to another coffee or grind. There is no minimum and no fee.
Whole bean or ground?
Whole bean stays fresh for about four weeks after opening, ground for about one. If you have a grinder, choose whole bean; if not, pick the grind for your brewer.
What does shipping cost?
€4.90 in the EU, free from €35 and free on every subscription bag.